Impacts of digitalisation on travel behaviour in Hanoi city centre

Digitalisation is increasingly affecting our daily behaviour including travel behaviour. With the advanced technologies, sharing mobility have been introduced to transport users, for instance, ride-hailing services. The advantages of these service significantly influence on way people moving around cities and changing behaviour, especially in core city centre where development public very limited. Although having short dense road network narrow cross-sections, there a great demand Hanoi areas. excessive usage private vehicles leads serious congestion, environmental pollution affect quality life. objective this study investigate unique characteristics urban evaluate impact digitalisation Old Quarter Area. results show that services significant impacts mode-shifting certain trip purposes. Business trips highest percentage from car taxies service, whereas studying big number mode-shift motorcycle taxi Such empirical evidences are beneficial planners authorities providing sufficient strategies policies sustainable transport.